Refund Policy

At PRIMALPATH, we are dedicated to ensuring your satisfaction with our services. If you are not entirely satisfied, we're here to help.

Eligibility for Refund

To be eligible for a refund, you must satisfy certain conditions including, but not limited to:

• Requesting a refund within 30 days of your purchase.
• Providing proof of purchase.
• Ensuring the services purchased were not utilized.

Non-Refundable Services

Certain services may not be eligible for a refund due to the nature of the service or after specific timeframes. These include:

• Partially used service packages.
• Custom services tailored to specific client needs.
• Promotional items or discounts after the specified period.

How to Request a Refund

To process a refund, please contact our customer support team via email or phone. Provide your order number, reason for requesting a refund, and any relevant details.

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to us at:

Email: [email protected]
Phone: +27 21 123 4567

Thank you for choosing PRIMALPATH.